Responsible Gambling at i1scr
i1scr believes healthy betting starts with a clear understanding. This page provides guidance, self-control tools and useful information to keep your experience safe and in check.
What Is Responsible Gambling?
Responsible gambling refers to playing in a conscious and controlled manner — where players understand the risks, set personal limits and do not let gambling interfere with daily life. At i1scr, this principle is not just a statement; it is the foundation of how we build our platform and serve Malaysian players.
Gambling is a form of entertainment, much like watching sports or other recreational activities. Problems arise when someone plays beyond their means, uses money meant for basic needs, or keeps playing to chase losses. This can have serious effects on a person's finances, family relationships and mental health.
i1scr supports responsible gambling through several approaches: providing self-control tools that are easy to access, educating players on the signs of problem gambling, and ensuring support is always available. Players using our platform are encouraged to set personal limits before starting any gaming session.
If you feel that gambling is starting to have a negative impact on your life, or if someone close to you has expressed concern, please contact the i1scr support team. We offer support via live chat and email 24 hours a day, 7 days a week, in Malay and English — no judgement, just help.
How i1scr Protects Players
We provide several protection mechanisms to support responsible gambling.
Age Verification
Every new account at i1scr goes through an identity verification process. Documents such as MyKad are required to confirm that the player is aged 21 and above, in line with responsible gambling requirements.
Personal Deposit Limits
Players can set daily, weekly or monthly deposit limits directly through their account. These limits help you stay within your set budget and avoid overspending during a gaming session.
Temporary Play Break
Need a break? Players can request a temporary play break — for 24 hours, one week or one month. During this period, your account cannot be used for any betting activity.
Self-Exclusion
The self-exclusion option allows players to block access to their account permanently or for an extended period. This is a serious tool for those who need greater distance from gambling activity.
Activity History Review
Every player can view a full history of their deposits, withdrawals and betting activity. This transparency helps you monitor your gambling habits more clearly and make better decisions.
Dedicated 24/7 Support
The i1scr support team is available 24 hours a day via live chat and email, in Malay and English. We are ready to assist players who need guidance on responsible gambling at any time.
Recognise the Signs of Problem Gambling
Recognising the early signs is the first step to getting help in time.
Betting to Chase Losses
Continuing to play in hopes of recovering money already lost is one of the clearest signs that gambling is becoming a problem.
Neglecting Responsibilities
Skipping work, studies or family duties in order to keep gambling is a serious sign that requires immediate attention.
Borrowing Money to Gamble
Using loans, credit cards or asking others for money specifically for gambling shows that financial boundaries have been crossed.
Feeling Restless When Not Playing
If you feel uncomfortable, irritable or anxious when you cannot gamble, this may indicate a psychological dependency.
Hiding Gambling Activity
Concealing how much time and money is spent on gambling from family or close friends is a sign that should not be taken lightly.
Losing Track of Time
Planning to play for a short while but ending up spending hours without realising it is a sign that gambling is starting to take over.
How to Use Responsible Gambling Tools at i1scr
The following steps show how to access the self-control tools provided by i1scr.
Log In to Your Account
Visit the i1scr Login page and sign in using your username and password. Make sure you are on the official i1scr website.
Go to Account Settings
Once logged in, navigate to your account settings or profile section. Here you will find a dedicated section called "Responsible Gambling Controls".
Choose a Limit Type or Break
Select the appropriate tool — deposit limit, loss limit, temporary break or self-exclusion. Each option includes a clear description before you confirm.
Set Your Parameters
Enter the appropriate limit amount or the break duration you want. The value you set will take effect immediately once saved.
Confirm the Changes
You will receive a confirmation by email once the limit or break has been successfully set. Keep this record for your personal reference.
Contact Support if Needed
If you have difficulty using these tools, or need immediate help with self-exclusion, contact our 24/7 live chat support team in Malay.
i1scr Commitment to Responsible Gambling
As a platform operating under international licensing, i1scr holds a high moral and operational responsibility toward Malaysian players. Responsible gambling is not merely a licensing requirement — it is a core value we fully uphold.
We never encourage players to spend beyond their means. Instead, we provide clear information, easily accessible control tools, and genuine human support for every player who needs help.
- Enforcing the 21+ age limit with strict identity verification
- Providing deposit limit, loss limit and play break tools at no extra charge
- Allowing full self-exclusion upon player request at any time
- Training the support team to identify and assist players showing signs of problem gambling
- Not targeting advertising or promotions at individuals who are currently under a self-exclusion period
- Working with responsible gambling bodies to continuously improve our policies and practices
- Providing support in Malay so all Malaysian players can get help with ease
Questions About Responsible Gambling
Answers to the most frequently asked questions about safety and gambling controls at i1scr.
Play Safely at i1scr
Before starting your gaming session, take a moment to set personal limits. Make sure you play for entertainment, not as a source of income. Your account and control tools are ready when you are.