Your Privacy Is Our Priority

This Privacy Policy is an official document explaining the practices of i1scr ("we", "platform", "website") for collecting, using, protecting and disclosing personal data. By using i1scr's services, you agree to the terms set out in this Privacy Policy. Please read this document carefully before registering an account or continuing to use the website.

1. Personal Information We Collect

i1scr collects various categories of personal information for the purposes of account operation, identity verification, payment processing and regulatory compliance. Information that may be collected includes:

• Identity information: full name, date of birth, MyKad number or valid identity document
• Contact information: email address, mobile phone number, residential address
• Account information: username, encrypted password, language preference, login history
• Financial information: details of payment methods such as Touch 'n Go eWallet, DuitNow, FPX and cryptocurrencies (USDT, BTC, ETH), deposit and withdrawal history
• Technical information: IP address, device type, operating system, web browser, session data and activity logs
• Behavioural information: games played, betting preferences, session duration and usage patterns

2. How We Use Your Information

Personal information collected is used for legitimate and transparent purposes, including:

• Creating, verifying and managing your user account
• Processing financial transactions including minimum deposits of RM30 and minimum withdrawals of RM100 accurately
• Providing 24/7 customer support via live chat and email in Malay and English
• Meeting regulatory obligations including KYC procedures, age verification (21 years and above) and fraud prevention
• Sending account-related communications such as transaction confirmations, security alerts and policy updates
• Sending promotions and bonus offers, if you have chosen to receive them
• Improving service quality, website performance and overall user experience
• Detecting and investigating any fraudulent activity, account misuse or unauthorised access attempts

3. Disclosure of Information to Third Parties

i1scr respects the confidentiality of your data. We do not sell, rent or trade your personal information to any third party for their own marketing purposes. However, we may share your information in the following limited circumstances:

• Payment service providers required to process Touch 'n Go eWallet, DuitNow, FPX and cryptocurrency transactions
• Technology service providers assisting with website hosting, security and analytics, subject to strict data protection agreements
• Regulatory bodies, law enforcement agencies or courts when required by law or a valid judicial order
• Business entities within the same corporate group as i1scr, for internal management purposes only
• Parties to whom you have given explicit consent for such sharing

Every third-party service provider involved is required to sign a data protection and confidentiality agreement before being granted access to any user information.

4. Data Storage and Security

i1scr employs robust technical and organisational measures to protect your personal data from unauthorised access, loss, destruction or alteration. The key security measures we practise include:

• Data encryption during transmission using the latest TLS/SSL protocols
• Data encryption during storage using high-grade encryption standards
• Role-based access control (RBAC) for internal staff
• Continuous security monitoring and regular penetration testing
• Two-factor authentication (2FA) for administrative accounts
• Secure data backups and disaster recovery procedures

5. Your Rights Regarding Personal Data

As an i1scr user, you have clear rights regarding your personal data. You may request the following services through our support channels:

• Right to access a copy of the personal data we hold about you
• Right to correct information that is inaccurate or incomplete
• Right to request deletion of your personal data under certain circumstances
• Right to restrict or object to the processing of your data for specific purposes
• Right to data portability to obtain your data in a machine-readable format
• Right to withdraw consent previously given for any consent-based processing
• Right to lodge a complaint with the relevant regulatory authority

To submit any request relating to your data rights, contact the i1scr support team via 24/7 live chat or email. We will process your request within a reasonable period and no later than the timeframe required by regulatory obligations.

6. Cookies and Tracking Technologies

i1scr uses cookies and similar tracking technologies to improve website functionality, personalise your experience and analyse usage patterns. The categories of cookies used are:

• Essential cookies: required for basic website functions such as login session verification and security
• Functional cookies: store your preferences such as language and display settings
• Analytical cookies: help us understand how users interact with the website for ongoing improvement
• Marketing cookies: used with your consent to present relevant promotions

You may manage or disable cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the i1scr website.

7. Data Retention

i1scr retains your personal data for as long as your account is active or as long as necessary to provide services to you. After account closure, we may retain your data for a specific period for the following purposes:

• Compliance with legal and regulatory obligations requiring the retention of financial records
• Resolution of any outstanding disputes, claims or legal proceedings
• Fraud prevention and protection against repeated misuse

When data is no longer required for any of the stated purposes, it will be deleted or anonymised securely in accordance with industry best practices.

8. Child Protection and Age Verification

i1scr services are restricted to individuals aged 21 years and above only. We do not knowingly collect or process personal data of children or individuals below the stipulated age limit.

Our KYC procedures are designed to verify the identity and age of every user during registration. We take this obligation seriously as part of our commitment to responsible gambling.

9. Amendments to This Privacy Policy

i1scr reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our operational practices, regulatory requirements or technological developments. When significant amendments are made, we will:

• Display a clear notice on our website about the changes
• Update the "effective" date at the top of this document
• Send notifications via email or in-account notifications to registered users for amendments that have a significant effect

Continued use of i1scr services after any amendments means you accept the updated terms. We encourage you to review this page periodically to ensure you are always aware of our latest Privacy Policy.

10. How to Contact Us

For any enquiries, concerns or requests regarding this Privacy Policy or the handling of your personal data, please contact the i1scr team through the following channels:

• 24/7 live chat accessible directly through the i1scr website in Malay and English
• E-mail: [email protected]

Our support team is available seven days a week, 24 hours a day. We strive to respond to every privacy-related enquiry with care and as promptly as possible.